Body Counsel Studio Policies

 

Terms & Conditions (Summary)

​All Body Counsel classes and sessions are subject to the terms agreed upon during registration through the Body Counsel app.

Please note:

• Bookings & Payments: Class bookings and payments are managed securely through Glofox and Stripe.

• Cancellations: Cancellations made within two hours of the class start time, or no-shows, will result in forfeiture of that session.

• Class Packs: Class Passes are valid for three months from purchase and are non-transferable and non-refundable.

• Memberships: Operate on an autopay schedule and may be paused or cancelled with at least one week’s written notice.

• Studio Changes: Body Counsel reserves the right to adjust class schedules, instructors, or pricing where required, with reasonable notice.

For the complete Terms & Conditions, please refer to your agreement within the Body Counsel app.

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Waiver & Safety Information

Your safety and wellbeing are our priority.
By joining a Body Counsel class or program, you acknowledge and accept that:

• Participation in physical exercise involves inherent risks.

• You have been advised to consult a qualified healthcare provider before starting any new exercise program.

• You must inform your instructor of any injuries or health conditions that could affect your ability to exercise safely.

• You agree to participate responsibly, working within your own limits.

All clients complete our official waiver during registration in the Body Counsel app. This waiver must be accepted prior to attending any class or session.

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Privacy & Data Protection

Your personal information is collected and managed securely through Glofox and Stripe for scheduling, communication, and payments.
Body Counsel does not share your data with third parties outside of these services.

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For further details, please contact info@bodycounsel.co.nz