Privacy Policy

Body Counsel Reformer Pilates & Personal Training (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights under the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information that you provide directly to us, such as:

Your name, email address, and phone number (e.g. when you make an enquiry or booking)
Payment details if you purchase a class or membership
Health or injury information you choose to share with us to ensure safe participation in classes

We may also collect non-identifiable information automatically, such as website visit statistics (via cookies or analytics).

2. How We Use Your Information

We use your information to:

Respond to enquiries and manage class bookings
Provide our services safely and effectively
Send updates or offers (only if you’ve opted in)
Improve our website and customer experience
Meet any legal or accounting obligations

3. Storing and Protecting Your Information

We store your information securely using password-protected systems and trusted third-party platforms (e.g. Wix, booking or payment processors).
We only keep information for as long as necessary for the purpose it was collected.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share it only with:

Service providers who help us operate our website or booking system (and who are bound by privacy obligations)
Authorities if required by law

5. Accessing or Correcting Your Information

You have the right to access and correct your personal information at any time.
To do so, please contact us at:
📧 027 836 5647

6. Cookies

Our website may use cookies or similar technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact:
Body Counsel Reformer Pilates & Personal Training
📧info@bodycounsel.co.nz
📍 Beachlands, Auckland, New Zealand